We had an improperly installed electric chandelier lift that wouldn’t work with a heavy, custom hand blown glass chandelier hanging from it that wouldn’t turn on. The chandelier lift was installed up in the attic above a 25 foot domed entryway ceiling. One electrician had come out, couldn’t figure out the issue and refused to work on it. However, as soon as Illuminations came out, they quickly identified the problems. We had no idea that the original electrician had installed the lift incorrectly in the attic as our house was being built. Even the inspector didn’t catch the dangerous mistake. Shawn’s crew came out, identified the complex issues and crafted a plan to fix it. Not only did they repair and reinstall the lift with the added, correct pulley system, they handled my treasured chandelier with such care and made sure everything works perfectly. Plus, the crew did their jobs with joy EVEN while having to go up into the attic with outside temps in the upper 90’s! I am so glad they pushed through to find and carry out a great solution. We are very happy with the results! Thank you, Illuminations!