Chris, I wanted to let you know that the guys did come this morning as scheduled and on time. The were very polite, very professional, very efficient and always a pleasure to do business with. I thought I would give you some good feedback to brighten your day. Anyway, all is well and thank you so much for the good service.
Illuminations is EXCEPTIONAL. My initial consultation and installation was 5 years ago..and the exceptional service continues. The customer service is just incredible! Chris is fantastic..always available, approachable and responds almost immediately!! (He IS MY FAVORITE) Gonzalo is polite, skilled and a huge asset to the Illuminations team. I truly cannot say enough about the Illuminations team..skill, artistry, talent and SERVICE. These kind of businesses just don’t exist anymore. They are EXCEPTIONAL.
Speaking of your guys . They were great . Sometimes we get people in the house to do work and I feel uncomfortable— NOT the case with your people . So thank you for that. Let me know on the under cabinet lights and then I can Pay and get on your schedule! 😊
Thank you so much for the beautiful new art lighting. Great job! I love you guys!
Your folks are really great. They are so professional and appear to enjoy what they are doing. They seem to be very happy. It’s a pleasure to have them here.
The fix was quite easy. The feed for the failed landscape light circuit came off an old exterior outlet. Over 35 years that original plug in the outlet got corroded. I thought the problem might be in that outlet as the plug didn’t work but all the electrical sources upstream of the outlet did. Your guy immediately diagnosed the problem and promptly fixed it.
Chris, The new landscape lighting is perfect! Lawrence
Chris, I just got home and saw what y’all did. It wasn’t what I expected however, I didn’t know that you could do what you did and I couldn’t be happier! You guys are THE BEST in town! Thanks a TON, it really looks good. I thought you were just going to replace the can light kinda like you did in the big room. But, I am so happy with what you did. What to go!
We had an improperly installed electric chandelier lift that wouldn’t work with a heavy, custom hand blown glass chandelier hanging from it that wouldn’t turn on. The chandelier lift was installed up in the attic above a 25 foot domed entryway ceiling. One electrician had come out, couldn’t figure out the issue and refused to work on it. However, as soon as Illuminations came out, they quickly identified the problems. We had no idea that the original electrician had installed the lift incorrectly in the attic as our house was being built. Even the inspector didn’t catch the dangerous mistake. Shawn’s crew came out, identified the complex issues and crafted a plan to fix it. Not only did they repair and reinstall the lift with the added, correct pulley system, they handled my treasured chandelier with such care and made sure everything works perfectly. Plus, the crew did their jobs with joy EVEN while having to go up into the attic with outside temps in the upper 90’s! I am so glad they pushed through to find and carry out a great solution. We are very happy with the results! Thank you, Illuminations!
Tom, your guys were great! They were on time, they covered everything up very carefully and they consulted with us all the way through the process. Our art has never looked better and your design was spot on. My wife says you have a beautiful team!
Tom, Your guys are awesome! Our new landscape lighting looks great. Josh and his assistant did a great job. Thanks for all your assistance in educating me on LED lighting and guiding me through the design process. Experience does matter!